1. Introduction
This Refund Policy outlines the terms under which refunds may be granted for services provided through our website.
By using our services, you agree to this Refund Policy.
2. Nature of Services
We provide *admission guidance and consultancy services only*.
* We do *not sell college seats*
* We do *not guarantee admission* in any college
* All fees charged are for *consultancy, counselling, and guidance services*
3. No Guarantee Disclaimer
Since admission depends on multiple external factors, such as:
* Student eligibility
* Merit and entrance scores
* Seat availability
* College admission policies
We do *not guarantee admission, and therefore **fees paid are not linked to admission outcomes*.
4. Refund Eligibility
Refunds may be considered only under the following conditions:
(a) Duplicate Payment
If a user makes a duplicate payment due to a technical error, the extra amount will be refunded after verification.
(b) Non-Delivery of Service
If we are unable to provide the agreed consultancy service due to internal reasons, a partial or full refund may be issued.
5. Non-Refundable Cases
Fees will *not be refunded* in the following situations:
* Change of mind after payment
* Failure to secure admission in any college
* Incomplete documentation from the student
* Ineligibility for admission
* Delay or rejection by colleges or authorities
* User not responding to communication
6. Cancellation Policy
Users may request cancellation of services; however:
* Cancellation does *not guarantee a refund*
* Refunds (if applicable) will be evaluated on a case-by-case basis
7. Refund Process
To request a refund, users must:
* Submit a request via email or contact form
* Provide payment proof and relevant details
After verification:
* Approved refunds will be processed within *7–10 working days*
* Refunds will be issued via the original payment method
8. Transparency Statement
We maintain full transparency in our services and pricing. Users are advised to:
* Understand the scope of services before making payment
* Clarify doubts with our team prior to payment
9. Changes to Policy
We reserve the right to modify this Refund Policy at any time without prior notice.
10. Contact Us
For refund-related queries, please contact us through the details provided on our website.